Privacy Policy

This Privacy Policy describes how SHAARDE ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from shaarde.com.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device, which often include an anonymous unique identifier.
  • Log files — track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels — used to record how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Fulfil orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services, when this is in line with the preferences you have shared with us

We use the Device Information we collect to help us screen for potential risk and fraud, and to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • Payment processors — to securely process your payment (e.g., Razorpay, PayU, or other gateways integrated with the Site)
  • Shipping and logistics partners — to deliver your order to you
  • Analytics providers (such as Google Analytics) — to help us understand how customers use the Site

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

Cookies help us remember your login, understand how you interact with our Site, and improve your shopping experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

5. Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a "Do Not Track" signal from your browser.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Your Rights

If you are a resident of India or another applicable jurisdiction, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information, subject to certain legal exceptions
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Data Security

We take reasonable technical and organizational measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

SHAARDE Email: [your support email, e.g. support@shaarde.com] Phone: [your contact number] Address: [your business address]