Shipping Policy

Thank you for shopping with SHAARDE. This Shipping Policy explains how we process, pack, and deliver your orders.

1. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation
  • Since our products (sweets, laddoos, namkeens, nuts, etc.) are freshly prepared/packed, some items may require an additional 1 day for preparation before dispatch
  • Orders are not processed or shipped on Sundays and public holidays
  • You will receive an email/SMS confirmation once your order has shipped, along with tracking details (if available)

2. Shipping Destinations

We currently ship to addresses within India. [If you also ship internationally, mention destinations and any additional customs/duty information here.]

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order weight/value
  • We offer free shipping on orders above Rs. [amount] [edit or remove if not applicable]
  • Any applicable shipping charges will be clearly displayed before you complete your payment

4. Estimated Delivery Time

Region Estimated Delivery Time
Metro cities 2–4 business days
Other cities/towns 4–7 business days
Remote/rural areas 7–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, regional restrictions, or other unforeseen circumstances beyond our control.

5. Packaging

Since our products are perishable/edible, we use food-safe, secure, and tamper-evident packaging to help ensure your order reaches you fresh and intact. We recommend consuming products as per the shelf-life details mentioned on the package.

6. Order Tracking

Once your order is shipped, you will receive a tracking link/number via email/SMS/WhatsApp. You can use this to track your shipment's status directly with our courier partner.

7. Failed or Delayed Deliveries

  • Please ensure your shipping address and contact number are accurate at checkout, as we are not responsible for delays or non-delivery due to incorrect address details
  • If a delivery attempt fails (e.g., recipient unavailable), our courier partner may attempt redelivery or hold the package at a nearby facility as per their policy
  • If a package is returned to us as undelivered, we will contact you to arrange reshipment; additional shipping charges may apply

8. Damaged or Missing Packages

If your order arrives damaged or does not arrive at all, please contact us within [ 24–48 hours] of the expected delivery date with your order number and (if applicable) photos of the damaged package, so we can investigate and resolve the issue. Please refer to our Return & Refunds Policy for further details.

9. Contact Us

For any questions about shipping or delivery, please reach out to us:

SHAARDE Email: [your support email, shaardenaturals@shaarde.com] Phone/WhatsApp: +91 7428 171 919 Address: 303, Vikas Surya Tower Sector 12, Dwarka, New Delhi.