Terms of Service

Welcome to SHAARDE ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of shaarde.com (the "Site") and any purchases you make through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

By using this Site, you confirm that you are at least 18 years of age, or are accessing the Site under the supervision of a parent or legal guardian.

2. Products

  • We sell food products including sweets, laddoos, namkeens, nuts, and related items
  • We make every effort to display product images, descriptions, and prices as accurately as possible; however, we do not warrant that product descriptions, images, or other content are entirely accurate, complete, or error-free
  • All products are subject to availability. We reserve the right to discontinue any product at any time
  • Since our products are perishable, please consume them within the shelf life mentioned on the packaging

3. Pricing and Payment

  • All prices listed on the Site are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes, as indicated at checkout
  • We reserve the right to change prices for products at any time without prior notice
  • Payment must be made in full at the time of placing an order through the available payment methods on the Site
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of stock

4. Orders and Cancellations

  • Once an order is placed, you will receive an order confirmation via email/SMS
  • Orders can be cancelled only before they are shipped/dispatched. Please refer to our Return & Refunds Policy for details
  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity, in which case a full refund will be issued

5. Shipping

Please refer to our Shipping Policy for information on delivery timelines, charges, and related terms.

6. Returns and Refunds

Please refer to our Return & Refunds Policy for information on eligibility and process for returns, replacements, and refunds.

7. Account Registration

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

8. Prohibited Uses

You agree not to use the Site:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any applicable local, national, or international laws or regulations
  • To transmit any viruses, malware, or other malicious code
  • To collect or track the personal information of other users
  • To spam, phish, or engage in any fraudulent activity
  • To interfere with or circumvent the security features of the Site

9. Intellectual Property

All content on the Site, including text, graphics, logos, images, and product descriptions, is the property of SHAARDE or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our prior written consent.

10. User-Generated Content

If you submit reviews, comments, or other content to the Site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in connection with our business. You agree that any content you submit will not be unlawful, offensive, or infringe on the rights of any third party.

11. Limitation of Liability

To the maximum extent permitted by applicable law, SHAARDE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim arising from your purchase shall not exceed the amount paid by you for the relevant order.

12. Disclaimer of Warranties

The Site and all products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Site's operation or the products offered, except as required by applicable law.

13. Allergen and Health Disclaimer

Our products may be prepared in facilities that also process nuts, dairy, gluten, and other allergens. Please check product descriptions and packaging for ingredient information. If you have any food allergies or medical conditions, please consult product labels carefully or contact us before ordering.

14. Third-Party Links and Services

The Site may contain links to third-party websites or services (such as payment processors or social media platforms) that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

15. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of [your city, e.g. Delhi].

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

18. Contact Us

If you have any questions about these Terms, please contact us:

SHAARDE Email: [your support email, e.g. support@shaarde.com] Phone: [your contact number] Address: [your business address]